Supply Chain Management

Supply Chain Management

Acter is committed to building a sustainable supply chain by incorporating operational stability, risk management, and sustainability performance as key criteria in supplier selection. This approach ensures that suppliers meet the Company's ESG requirements with respect to quality, delivery performance, human rights, environmental protection, and regulatory compliance. Through regular supplier evaluations, audits, and capacity-building initiatives, Acter continuously strengthens supply chain resilience and mitigates potential risks.
To ensure stable operations amid rapidly changing market conditions and global environmental challenges, Acter collaborates closely with its supply chain partners to advance the low-carbon transition. Through a comprehensive supplier evaluation and qualification mechanism, the Company encourages suppliers to adopt innovative technologies and green solutions, jointly promoting carbon reduction and sustainable procurement while creating long-term value for the Company, its suppliers, and society.

Supply Chain Structure

We categorize our suppliers as contractors and materials and equipment suppliers based on their attributes. Suppliers whose annual transaction amount exceeds NT$10 million are designated as "key suppliers". As of 2025, Acter has accumulated 6,781 partners worldwide, encompassing regions such as Taiwan, Europe, the United States, Northeast Asia, Southeast Asia, and China. We prioritize a balanced approach between local procurement and supply chain diversity to minimize carbon emissions across the supply chain, create local employment opportunities, and mitigate overall supply chain risks.

Statistics on the geological distribution of suppliers over the years
2023 2024 2025
Q’ty (No. of suppliers) Ratio Q’ty (No. of suppliers) Ratio Q’ty (No. of suppliers) Ratio
Taiwan 6,076 99.14% 6,375 99.18% 6,728 99.22%
China 20  0.33% 20  0.31% 20  0.29%
North East Asia 3  0.05% 3  0.05% 3  0.04%
South East Asia 2 0.02% 2 0.03% 2 0.03%
Europe and the United States 28  0.46% 28  0.44% 28  0.41%
Total 6,128 100% 6,428 100% 6,781 100%
Proportion of Transaction Amounts with Key / Non-key Suppliers Over the Years
 
2023 2024 2025
Contractors Material and Equipment Suppliers Contractors Material and Equipment Suppliers Contractors Material and Equipment Suppliers
Key Suppliers 72.52% 57.59% 79.20% 79.19% 90.09% 89.69%
Non-Key Suppliers 27.48% 42.41% 20.80% 20.81% 9.91% 10.31%
Supply Chain Management Implementation Policy

Acter has established a comprehensive sustainable supply chain management framework built upon four core implementation principles: compliance with applicable requirements, risk identification and assessment, supplier audit participation, and continuous improvement. The Company has also established a Supplier Code of Conduct to ensure that procurement practices are aligned with ethical business standards and sustainability expectations. To mitigate risks associated with delayed deliveries, supply chain disruptions, and operational interruptions, Acter conducts annual supplier evaluations and implements corrective action plans for identified deficiencies, continuously enhancing suppliers' sustainability performance and strengthening overall supply chain resilience.

Supplier Code of Conduct

To establish a comprehensive sustainable supply chain management framework, Acter has developed a Supplier Code of Conduct to serve as the guiding framework for supplier management. The Code sets out sustainability requirements covering business integrity, employee rights and welfare, environmental protection, and other ESG-related practices. All business partners are required to sign the Supplier Sustainability Commitment before being qualified as approved suppliers and are subject to periodic audits and risk assessments. In addition to managing existing suppliers, Acter actively promotes and encourages suppliers to extend the same ESG standards and expectations to their upstream and downstream business partners. By leveraging the influence of the value chain, we seek to amplify sustainability impacts across the supply network, fostering greater long-term value creation and shared sustainable development.

New suppliers sign the implementation results

2024(No. of suppliers) 2025(No. of suppliers)
new supplier 300 353
Commitment to Integrity and Honesty 100% 100%
Corporate Sustainability Commitment for Suppliers 100% 100%

Highlights of Supplier Code of Conduct
 

01

Labor

  • No discrimination
  • Fair treatment
  • No child labor
  • Working hours
  • Salary and allowance
  • Freedom of association and collective bargaining
  • Free choice of employment
02

Health and Safety Standards

  • Occupational safety
  • Emergency response and preparation
  • Occupational injury and diseases
  • Industrial hygiene
  • Labor work
  • Machine protection
  • Sanitation, food and accommodation
  • Health and safety communication
03

Code of Ethics

  • Business integrity
  • No unjust proceed
  • Information disclosure
  • Intellectual property
  • Fair trade, advertising and competition
  • Protect identity and eliminate retaliation
  • No conflict mineral
  • No Privacy
04

Environment

  • Environmental permit and compliance
  • Pollution prevention and treatment; resource saving
  • Hazardous substances
  • Wastewater and solid wastes
  • Emission of air pollutant
05

Management System Standards

  • Corporate commitments
  • Management responsibility and duty
  • legal and standard essentials
  • Risk assessment and management
  • Improvement targets
  • Training
  • Communication
  • Labors’ feedback and participation
  • Audit and evaluation
  • Correction procedures
  • Documents and records
  • Suppliers’ responsibilities

 Supplier Assessment

Acter places strong emphasis on supplier stability and sustainability performance. Suppliers are required to ensure full compliance with applicable laws, regulations, and environmental requirements throughout all stages of raw material sourcing, design, and manufacturing. To strengthen sustainable supply chain management, Acter conducts regular supplier performance evaluations covering material and construction quality, on-time delivery/project schedule performance, cost competitiveness, technical capabilities, service responsiveness and collaboration, financial stability, and sustainability performance. Evaluation methods include both document-based assessments and on-site audits to verify the effective implementation of suppliers' sustainability practices. Suppliers demonstrating outstanding performance (Class A Suppliers, with an overall evaluation score of 80 points or above) are granted priority bidding rights in the event of equivalent bid pricing. Suppliers that fail to meet the required performance standards may be subject to reduced procurement volumes or termination of business relationships. Suppliers receiving an overall evaluation score of below 60 points are disqualified from future procurement opportunities. In 2025, Acter completed performance evaluations for a total of 211 key suppliers.




 

Supplier Sustainability Risk Assessment

To manage suppliers' sustainability risks, Acter identifies potential economic, environmental, and social risks through regular assessments. For suppliers identified as high-risk during this process, Acter conducts audits and provides guidance to effectively control and mitigate these risks. Acter also offers suggestions and tracks their progress in addressing deficiencies to strengthen the resilience of Acter’s supply chain.

Facets Content of Investigation Supply Chain Action Plan
Economy
  • Enhancement on quality and professional skills
  • Sustainability management policy and organization
  • Risk management
  • Business plan
  • Continue to enhance expertise
  • Implement management policy
  • Enhance risk management
  • Continue to carry on the business plan
Environment
  • Waste management
  • Water resource management
  • Climate change risks
  • Greenhouse Gas (GHG) discharge and carbon management
  • Pollution prevention and treatment
  • Water saving
  • Identify climate change risks
  • Waste and carbon reduction
Society
  • Occupational safety and hygiene
  • Labors’ rights and interests
  • Labor policy
  • Code of Ethics
  • Implement environmental safety education and prevention/treatment measures
  • Value labors’ rights and interests without any violation
  • Comply with legal regulations without any violation
  • Value Code of Ethics

To ensure transparency in supplier assessment results, Acer randomly selects four key suppliers for on-site audits to assess their current status across various facets and to exchange ideas on their management methods and continuous improvement efforts. Acter also completes the "Supplier Visit Assessment Form" to document inspection highlights. Based on the audit results, the four suppliers selected for the year showed no deficiencies and did not require further observations.

Supplier Foster Plan

Acter engages in a supplier fostering plan with a focus on the four key aspects of “strengthening suppliers' response capabilities”, “implementing occupational safety and health management”, “improving quality management”, and “raising awareness of sustainable development”. Through this initiative, we have not only established a corporate sustainability exchange platform but also implemented supplier education, training, key guidance, secondary audits, and other approaches to enhance suppliers' progress on ESG factors and accelerate the sustainability of supply chain management.

Implementation Strategy/ Specific Approach of the Supplier Foster Plan
Assist suppliers in enhancing
their response capabilities

- Assist in offering resources and prevent supply chain equipment from being affected by the environment, as it can cause supply breakdown. This can help enhance suppliers’ response capability.

- Provide education and training programs to enhance suppliers’ expertise, which can be used to confront challenges in the industry or new technology.

- Enhance suppliers’ response capability through experience sharing.

Implement occupational
safety and health measures

  • - Provide training and programs to build suppliers’ awareness of environmental safety inspection.

  • - Implement occupational safety inspection.

Improve quality

- Provide training/ programs or share Acter’s experience to enhance suppliers’ expertise.

- Implement quality checks.

Enhance suppliers’ awareness
of corporate sustainability

  • - Establish a business sustainability exchange platform to share Acter’s experience and information on ESG, and request suppliers to comply with relevant policies to expand the benefits of corporate sustainability.

  • - Invite suppliers to participate in Acter’s ESG activities and plans.