Occupational Health and Safety

Occupational Health and Safety

EHS Policy and System
 

Acter is committed to achieving the goals of“Zero Workplace Safety Incidents, Zero Disasters, and Zero Environmental Hazards” and strives to foster a culture of “Safety First.” We require all on-site employees and contractors to strictly comply with environmental, health, and safety (EHS) policies and related regulations. In addition, we communicate these policy requirements to suppliers and business partners to ensure a safe working environment and safeguard the health and well-being of all personnel.

To effectively manage EHS risks and maintain a safe and healthy workplace, all of our operational sites have adopted the ISO 45001 Occupational Health and Safety Management System. Through training programs and on-site awareness campaigns, we promote proper EHS knowledge across the organization to ensure the safety and health of all employees.

ESH Policy

Prioritize “Zero Workplace Safety Incidents, Zero Disasters, and Zero Environmental Hazards”

EHS policy
Prioritize "Zero Workplace Safety Incidents,
Zero Disasters, and Zero Environmental Hazards"

Persist in prioritizing safety as the utmost concern. Our goal is to achieve zero occupational injuries and fatalities across all company operations and project executions, ensuring our employees work in a safe and secure environment.

Facilitate employees’ health and welfare

Commit to enhancing and safeguarding the health and well-being of our employees. This includes promoting health self-management in the workplace, strengthening protection and care to employees' physical and mental health, and creating a health-friendly, smoke-free environment in our workplace.

Environmental protection and sustainable development

Promote energy-saving, carbon-reduction, resource reutilization, and waste reduction measures; and select professional service providers that comply with environmental protection and energy-saving principles to facilitate environmental conservation and sustainable development

Implement risk management mechanism

Identify potential hazards in the workplace, prevent occupational diseases and injuries, and address environmental concerns proactively. Assess the risk level based on the severity, incident occurrence rate, and exposure, and then propose improvement countermeasures and corrective actions to eliminate hazards and mitigate risks. Establish "General Safety Operating Procedures" to guide workers on identifying and responding to immediate risks. In case of an imminent risk, workers should halt operations, evacuate to a safe place, and promptly report to their direct supervisor to ensure occupational safety.

Regulatory compliance

Identify laws, regulations, and contracts; adhere to TOSHMS and ISO 45001:2018 procedures; and refer to various operation guidelines while overseeing the implementation of EHS plans, promoting EHS goals, and establishing and managing relevant regulations and operating procedures.

Promote the full participation
in training among employees

Promote EHS education and training programs among employees and contractors to enhance their awareness and capabilities in EHS. Additionally, provide employees with consulting and communication channels.

Continuously improve the EHS system

Continuously optimize EHS activities and conduct regular reviews. If any abnormalities or deficiencies are identified, request an improvement plan within the specified period. Implement corrective and preventive measures according to the plan and track their implementation until improvements are made, thus optimizing the PDCA management procedures.


The EHS Culture for All


Acter upholds a people-oriented philosophy and is committed to fostering a culture of workplace health and safety. Through robust risk management and full employee engagement, we strive to create a safe and healthy working environment. In addition to establishing Environmental, Safety, and Health (ESH) policies that all employees are required to follow, we proactively allocate resources to promote company-wide participation in ESH initiatives, thereby embedding safety awareness into our organizational culture. We have established an ESH Task Force that operates under the PDCA (Plan-Do-Check-Act) management cycle to drive continuous improvement. Furthermore, we obtain third-party certifications to ensure the ongoing effectiveness of our ESH management system. Acter also maintains a Labor-Management Occupational Safety Committee composed of representatives from both labor and management. The committee convenes regularly to facilitate two-way communication and gather employee feedback on ESH objectives and implementation plans. We encourage broad participation from non-managerial employees in processes such as hazard identification, risk assessment, and the development of control measures. This inclusive approach ensures our ESH measures are closely aligned with actual working conditions and supports the enhancement of overall organizational performance.

Occupational Safety Committee 2022 2023 2024
No. of held meetings 4 meetings 4 meetings 4 meetings
No. of employer representatives 4 people 4 people 4 people
No. of labor representatives 3 people 3 people 3 people
No. of female representatives 3 people 5 people 6 people
The percentage of labor representatives in the total number of employees (%) 43% 38% 33%
Occupational Safety Management Effectiveness

To comply with the Occupational Safety and Health Act and management system requirements for contractor management, Acter has developed four primary protection plans: prevention of human-induced hazards, prevention of diseases caused by abnormal workloads, prevention of unlawful workplace infringements, and maternal health protection, all designed in accordance with the Occupational Safety and Health Act to facilitate the planning and organization of occupational health and safety activities. We also conduct daily education and training programs as part of our project contractor management to prevent occupational disasters among contractors at the workplace. In 2023, a total of 3 incidents related to occupational safety violations occurred, including non-compliance with regulations concerning forklifts and grinders, failure of a worker on the construction site to wear a helmet, and installation of ductwork in a humid environment. We have implemented corrective measures according to internal procedures and provided education and training for the worker involved. Furthermore, to enhance contractor safety and health management, we regularly share safety and health information with them. Our goal is to promote knowledge dissemination and improve awareness, thereby collaboratively fostering a safe workplace for all workers. In 2024, we organized a total of 20 occupational safety education and training programs, amounting to 2,200.5 hours.

Item Descriptions
Safety and Health Organization Meeting

- Hold Occupational Safety and Health Committee meetings on a quarterly basis.
Safety and Health Training and Drill

  • - Internal personnel training: Already held 20 occupational safety training sessions with a total of 2,200.5 hours.
     - Education and training for external contractors: Orientation and site entry regulations, and training on working at heights, hot work, lifting operations, electrical hazards, heat stress, and cold stress.

  •  - A total of 12 emergency response drills were conducted, covering scenarios such as chemical splashes, entanglement in machinery, office electrical fires, construction site fires, failure of automated vehicles to descend, electric shock rescue, heat stress/heat syncope among workers, step ladder collapse, earthquakes, and personnel injuries.
  • - The Occupational Safety Department, in collaboration with construction sites, organized six safety and health thematic campaign events, focusing on: prevention of fall hazards from working at heights, prevention of electrical hazards, and occupational injury response and first aid measures.

Risk Assessment and Safety Audits

  • - A total of 22 Environmental, Health, and Safety (EHS) management procedures have been established, with one procedure revised in 2024.

  • - Regulatory compliance identification is conducted quarterly, with a total of 179 regulations reviewed.
  • - 6S site inspections are conducted monthly at construction sites.
  • - At the end of each month, the audit schedule for the following month is arranged, and appropriate personnel are assigned according to the plan. Newly constructed and expansion projects are prioritized for guided audits to help project teams rapidly establish comprehensive occupational safety and health management systems.
  • - A total of 91 audits were conducted, including 44 priority guided audits for new and expansion projects.

Improvement Action Plans

- Implemented 2 improvement action plans.
Work Environment Inspections

- Office CO2 concentration detection: 100% qualified.
- Quarterly drinking water quality testing: 100% qualified, plus regular disinfections.
Safety Operating Procedures

- Established 30 safety operating procedures.
- Completed the ISO 45001:2018 Occupational health and safety management systems, newly introduced the Taiwan Occupational Safety and Health Management System (TOSHMS), ISO 45001:2018 Occupational health and safety management systems, ISO 14001:2015 Environmental management systems, and ISO 50001:2018 Energy management systems.
- Relevant laws, regulations, contracts, and guidelines have been incorporated into EHS management. Totally revised 6 safety operating procedures and 1 safety and health implementation forms.
Emergency Response

- Established the emergency response task force to conduct regular emergency response training, including fire-fighting drills, scaffold collapse emergency response training, aerial work platform troubleshooting drills, and confined space rescue and first-aid drills.

Health Facilitation

Acter is committed to fostering a healthy and sustainable workplace environment by ensuring a safe working space and promoting employee well-being. To gain a comprehensive understanding of employees’ physical and mental health conditions, we continually enhance the scope of our annual health examinations. These checkups focus on the prevention and management of chronic conditions such as hypertension, hyperglycemia, hyperlipidemia (collectively known as the "three hypers"), and obesity. Post-examination, consultations are conducted by occupational medicine specialists, who also provide regular follow-ups. For employees identified as high-risk or in need of additional support, personalized health education and self-management recommendations are offered to encourage healthy lifestyles, contributing to a LOHAS (Lifestyles of Health and Sustainability)-oriented corporate culture. In 2024, Acter organized a total of 13 health promotion events, with 328 cumulative participants. In addition, we held periodic seminars on topics such as smoking cessation, nutrition, diabetes management, prevention of the three hypers, and mental health and role adaptation, aiming to help employees improve lifestyle habits and proactively prevent illness. To further enhance awareness among employees and contractors, Acter also hosted a series of preventive health initiatives in 2024, including oral cancer screenings (areca nut-free), heat hazard prevention briefings, and physical fitness assessments.

Statistics on Acter’s Employee Health Checks in 2024
Item 2022 2023 2024
No. of people who completed the health check 144 242 178
Health check rate (%) 41.03% 63.02% 46.84%
Amount invested in health check 537,000 1,464,000 1,045,600
2024 Occupational Health Services and Facilitation Activities
Item Session No. of Participants
Health Seminar – Living Without Sugar Panic: Understanding and Managing Diabetes 1 16
Health Seminar – Quit for Love: Tobacco Cessation and Support for a Smoke-Free Life 1 13
Health Seminar – Balancing Multiple Roles: Navigating Work-Life Integration 1 15
Health Seminar – Eat Smart, Live Well: Nutritional Awareness for Better Health 1 12
Physical Therapy-Based Health Promotion Workshop 2 24
"Walk for Well-being" Walking Challenge 1 76
Areca Nut-Free Oral Cancer Screening Program 2 92
Physical Fitness Assessment 1 37
Heat Illness Prevention Awareness Session 2 29
Oral Cancer Prevention and Awareness Session 1 14