CSR
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Important Results and Sustainability Performance in2023
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Words from the Management
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Sustainable Management
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Sustainable Governance
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Sustainability and Innovation
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Environmental Sustainability
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Common Prosperity and Growth
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Download Report
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互動專區
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影音專區
Occupational Health and Safety
EHS Policy and System
Personnel are at the core of our safety culture. With "safe and secure" as our foremost priority in the Environment, Safety, and Health (ESH) policy, we strive for continuous improvement across various fronts such as personnel health, environmental protection, risk management, regulatory compliance, contractual obligations, and comprehensive engagement. Our objective is to foster a workplace that is secure and safe, urging all on-site personnel to adhere strictly to ESH policy regulations to ensure the safety and well-being of all staff.
To effectively manage environmental safety and health and maintain a favorable work environment for our employees, all our factory sites have implemented the ISO 45001 Occupational Health and Safety Management System. Meanwhile, we continue to conduct plenary ESH evaluations to ensure that all staff and contractors, especially those not primarily involved in ESH-related tasks, along with department supervisors and staff, receive thorough education and training in ESH practices. This initiative aims to cultivate a culture of safety and foster positive attitudes toward safety behaviors among our colleagues.
ESH Policy
Prioritize “Zero Workplace Safety Incidents, Zero Disasters, and Zero Environmental Hazards”
EHS policy
Prioritize "Zero Workplace Safety Incidents,
Zero Disasters, and Zero Environmental Hazards"
Persist in prioritizing safety as the utmost concern. Our goal is to achieve zero occupational injuries and fatalities across all company operations and project executions, ensuring our employees work in a safe and secure environment.
Facilitate employees’ health and welfare
Commit to enhancing and safeguarding the health and well-being of our employees. This includes promoting health self-management in the workplace, strengthening protection and care to employees' physical and mental health, and creating a health-friendly, smoke-free environment in our workplace.
Environmental protection and sustainable development
Promote energy-saving, carbon-reduction, resource reutilization, and waste reduction measures; and select professional service providers that comply with environmental protection and energy-saving principles to facilitate environmental conservation and sustainable development
Implement risk management mechanism
Identify potential hazards in the workplace, prevent occupational diseases and injuries, and address environmental concerns proactively. Assess the risk level based on the severity, incident occurrence rate, and exposure, and then propose improvement countermeasures and corrective actions to eliminate hazards and mitigate risks. Establish "General Safety Operating Procedures" to guide workers on identifying and responding to immediate risks. In case of an imminent risk, workers should halt operations, evacuate to a safe place, and promptly report to their direct supervisor to ensure occupational safety.
Regulatory compliance
Identify laws, regulations, and contracts; adhere to TOSHMS and ISO 45001:2018 procedures; and refer to various operation guidelines while overseeing the implementation of EHS plans, promoting EHS goals, and establishing and managing relevant regulations and operating procedures.
Promote the full participation
in training among employees
Promote EHS education and training programs among employees and contractors to enhance their awareness and capabilities in EHS. Additionally, provide employees with consulting and communication channels.
Continuously improve the EHS system
Continuously optimize EHS activities and conduct regular reviews. If any abnormalities or deficiencies are identified, request an improvement plan within the specified period. Implement corrective and preventive measures according to the plan and track their implementation until improvements are made, thus optimizing the PDCA management procedures.
The EHS Culture for All
To cultivate a safety culture, Acter has established various safety and health management personnel, along with an ESH task force. This task force promotes all types of operations in compliance with the PDCA management model and ensures that the system can maintain effective operations each year through an external certification mechanism. The Company also regularly promotes organizational ESH activities. For example, we have organized not only lectures and educational programs, but also physical educational and advocacy activities. These initiatives enable our staff to understand various behaviors related to corporate culture and gradually internalize safety concepts, fostering a safer and more friendly workplace environment. To fully implement EHS management, Acter's labor and management representatives have jointly formed the Occupational Safety Committee. Chaired by the General Manager, the Committee consists of division-level supervisors, safety and health personnel, occupational health service nurses, and elected labor representatives. The Committee convenes every three months and may hold provisional meetings when necessary. According to the rules, at least half of all committee members must attend meetings, and resolutions require approval by at least half of the attending members. Subsequently, the Committee reports its decisions to the Chairman for approval and then issues a public announcement regarding implementation.
| Occupational Safety Committee | 2021 | 2022 | 2023 |
|---|---|---|---|
| No. of held meetings | 4 meetings | 4 meetings | 4 meetings |
| No. of employer representatives | 4 people | 4 people | 4 people |
| No. of labor representatives | 3 people | 3 people | 3 people |
| No. of female representatives | 3 people | 3 people | 5 people |
| The percentage of labor representatives in the total number of employees (%) | 43% | 43% | 38% |
Occupational Safety Management Effectiveness
To comply with the Occupational Safety and Health Act and management system requirements for contractor management, Acter has developed four primary protection plans: prevention of human-induced hazards, prevention of diseases caused by abnormal workloads, prevention of unlawful workplace infringements, and maternal health protection, all designed in accordance with the Occupational Safety and Health Act to facilitate the planning and organization of occupational health and safety activities. We also conduct daily education and training programs as part of our project contractor management to prevent occupational disasters among contractors at the workplace. In 2023, a total of 3 incidents related to occupational safety violations occurred, including non-compliance with regulations concerning forklifts and grinders, failure of a worker on the construction site to wear a helmet, and installation of ductwork in a humid environment. We have implemented corrective measures according to internal procedures and provided education and training for the worker involved. Furthermore, to enhance contractor safety and health management, we regularly share safety and health information with them. Our goal is to promote knowledge dissemination and improve awareness, thereby collaboratively fostering a safe workplace for all workers. In 2023, we organized a total of 24 occupational safety education and training programs, amounting to 1,456 hours.
| Item | Descriptions |
|---|---|
| Safety and Health Organization Meeting |
- Hold Occupational Safety and Health Committee meetings on a quarterly basis. |
| Safety and Health Training and Drill |
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| Risk Assessment and Safety Audits |
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| Improvement Action Plans |
- Implemented 6 improvement action plans. |
| Work Environment Inspections |
- Office CO2 concentration detection: 100% qualified. |
| Safety Operating Procedures |
- Established 30 safety operating procedures. |
| Emergency Response |
- Established the emergency response task force to conduct regular emergency response training, including fire-fighting drills, scaffold collapse emergency response training, aerial work platform troubleshooting drills, and confined space rescue and first-aid drills. |
Implement the EHS policy of "Zero Workplace Safety Incidents,
Zero Disasters, and Zero Environmental Hazards"
Acter is committed to creating a safe and healthy work environment. From November 1, 2011, to February 28, 2023, Acter has accumulated a total of 6,555,920 accident-free work hours. Acter also received the Q1 Occupational Safety Performance Award from Google and Outstanding ESH Company awards in 2023, demonstrating recognition from customers.
Received the “No Work-Related Accidents
(with a total of 6,555,920 hours)” certificate from ISHA
Toolbox meeting
Health Facilitation
Acter is dedicated to creating a healthy work environment by continuously safeguarding employees’ health, ensuring a safe and secure workplace, and regularly organizing health checkups and various health facilitation activities to help employees relax their body and mind. We partner with health checkup institutions recognized by the Ministry of Labor across the country to provide employees with an annual health checkup that exceeds regulatory requirements. In 2023, we enhanced our health checkup allowances to optimize our health screening solutions. This initiative not only enables employees to promptly address health risks and take preventive measures but also fosters increased awareness of their health conditions through ongoing monitoring of health checkup results and cares for their physical health. Furthermore, we have engaged specialized occupational medicine physicians from China Medical University Hospital to provide onsite services, conducting individual consultations and assessments for employees in need. This helps employees better understand how to mitigate their health risks, receive tailored improvement recommendations, and promotes a comprehensive health-focused workplace environment.
Regarding health facilitation, we regularly conduct physical therapy activities aimed at improving and preventing musculoskeletal injuries and diseases, overseen by professional physical therapists who provide advocacy and health education. We also arrange oral cancer screenings at construction sites, offering one-on-one health screenings and education conducted by specialized physicians. Beyond our employees, we extend invitations to customers, outsourcers, and contractors to participate in these activities, thereby enhancing awareness of health prevention among construction personnel. Furthermore, we organize monthly Health Lectures covering various topics and disseminate information on health advocacy, such as the prevention of epidemic diseases and conditions related to hypertension, hyperlipidemia, and diabetes, to enhance employees' health awareness and encourage proactive health maintenance practice.
Statistics on Acter’s Employee Health Checks in 2023
| Item | 2021 | 2022 | 2023 |
|---|---|---|---|
| No. of people who completed the health check | 85 | 144 | 242 |
| Health check rate (%) | 34.97% | 41.03% | 63.02% |
| Amount invested in health check | 305,000 | 537,000 | 1,464,000 |
Note: In 2021, due to the ongoing severity of the COVID-19 local outbreak, the Central Epidemic Command Center raised the nationwide epidemic alert to Level 3. As a result, hospitals were unable to provide non-essential medical services, leading to a decrease in the annual health checkup rate.
2023 Occupational Health Services and Facilitation Activities
| Item | Session | No. of Participants |
|---|---|---|
| Provisional health checks held by professional doctors | 12 | 74 |
| Workplace illegal infringement prevention education and training | 1 | 368 |
| Betel nut-free construction site plan | 2 | 82 |
| Health facilitation seminar on the three highs | 1 | 16 |
| Health seminar on fat reduction | 2 | 23 |