Business philosophy
Our target is the global market. Where there are people and industry there will be demand for quality space. We are now gradually expanding our presence in Taiwan, China and Southeast Asia. Instead of trying to do everything ourselves, we are also actively looking for overseas partners with advanced technologies to accelerate our international expansion and development.
Apart from developing the Chinese market with Taiwan as our base, we are also expanding into other parts of the world where our services are in demand. As part of our internationalization effort, recruitment at our offices around the world is based on merit rather than race or nationality.
Since Acter was founded in 1979 we have recognized the importance of attention to detail for sustainable development. Instead of short-term profits we must satisfy every customer's requirements and complete every project successfully. Good word-of-mouth and business reputation is the key to sustainable development.
The "people" are the cornerstone of sustainable development in business. We cultivate talented employees and provide them with opportunities for growth and development so they can not only realize their personal ambitions but also support the company's sustainable development.
Acter has always made satisfying our customer's requirements our guiding principle. We have become our customer's most faithful and reliable partners by providing "professional", "fast" and "flexible" service.
A solid and complete supply chain plays an important role in our success and is also one of our keys for future growth. A win-win outcome for customers, Acter and suppliers will help us grow in the future.
As "people" form the cornerstone of the company's sustainable development we must provide employees with remuneration and benefits that surpass the industry average. We treat our employees like family with everyone working together and sharing in the glory.
The "shareholders" underpin the company's development so we must provide shareholders with returns that exceed the industry average as well. We treasure every penny that shareholders invest in our company and are grateful for their support.
Acter strives to remain faithful to our business philosophy and to become the No.1 brand for "creator of quality space".
公司政策
To become the "creator of quality space", the quality of our engineering services is crucial to Acter. We have now achieved ISO 9001 quality management system, ISO 14001 environmental management system and OHSAS 18001 occupational safety & health management system certification. We are continuing to practice and refine the associated management systems as well.
Quality management and improvement are practiced in every stage from design, equipment purchasing & acceptance, construction management, function testing and management, after-sales service and more. We also follow stringent engineering quality certification standards.
Design validation
We need to fully understand the client's requirements, the building's overall layout, special features of the manufacturing, future expandability and more. Engineering requirements and designs are confirmed through extensive communication and discussion with the client to ensure that they meet the client's requirements.
Equipment and material acceptance
We practice supplier management through performance evaluations and factory inspections. Employees are expected to understand the specifications and functions for every piece of equipment to ensure that they buy the right high-quality equipment required for the project.
Construction manage
6-S and the associated management systems are practiced to ensure that the standards for engineering, construction quality, waste reduction and occupational safety are met at every point.
Installation validation
Best-practice techniques and in-depth blueprint reviews are used to realize the spirit of "doing things right the first time". Self-quality inspection and management are also practiced. We strive to ensure that every step is executed perfectly.
Operational validation
Check that facilities or equipment will operate normally within their normal operating range based on the operating procedures and regulations.
Performance validation
The design validation, installation validation, operational validation and quality management processes are used to define the performance validation procedures and checklists. Every item is then checked and verified to ensure optimal performance.
After-sales service
We guarantee our construction work and can also provide plant administration services at the client's request. We can assist the clients with equipment inspection, maintenance and repairs on a regular or on-call basis to ensure consistent service delivery and space quality.